Thanks for ordering with www.lilactreedesigns.co.uk
If you are not entirely satisfied with your order, we’re here to help.
Returns
Your item must be returned within 14 calendar days from the date you received it.
Your item must be unused, be in the original packaging and in the same condition that you received it.
You must have the invoice number for the item you are returning.
You are responsible for paying return shipping costs and are non-refundable.
Refunds
We will notify you once we receive your item and have inspected it.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within the time period laid out in your card issuer’s policies.
Contact Us
If you have any questions on how to return your item you can contact us at
info@lilactreedesigns.co.uk
